All Sales Final

Due to the nature of our products and our commitment to skincare integrity, all sales are final—we do not accept returns, refunds, or exchanges.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 5 days of delivery at skinbysarahford@gmail.com with photos and a description of the issue. We’ll do our best to make it right.

We're here to help—reach out with any questions or concerns.